Friday, November 20, 2015

Not a great week for
Southwest flights out of Chicago's Midway airport: two incidents on Wednesday
have raised eyebrows about the carrier's passenger profiling.
According to NBC News, two Arabic-speaking men were blocked from boarding
their flight to Philadelphia when a fellow passenger voiced concerns to a
Southwest crew member.
The gate agent, in return, kow-towed, leaving Maher
Khalil and Anas Ayyad with no other choice but to call 911. After being
questioned by police and airport security, the pair was eventually allowed on
their much-delayed flight. Also this week, Southwest reportedly removed
six Muslim passengers from a flight from Chicago to Houston for "disobeying
crew member instructions" and rebooked them on another flight. The travelers
were apparently attempting to save seats for their friends—Southwest, after
all, is famous for their open seating—and, in doing so, disturbed fellow
passengers. T+L has reached out to Southwest for comment and will update
this story accordingly.
Erika Owen is the Audience Engagement Editor at Travel + Leisure. Follow
her on Twitter and Instagram at @erikaraeowen.
After one passenger became uncomfortable after overhearing two
fellow flyers speak Arabic, Southwest responded by removing them from the
Read more here.

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